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Services

Saint-Quentin is committed to providing exceptional services to residents through our skilled and committed municipal team. With a wide range of services available, we work tirelessly to ensure our community thrives. We take pride in our work and are constantly striving to improve our services for a better tomorrow.

Online payments

You can pay your water and sewer bill now on the Service New Brunswick website by clicking on the following button:

Dog registration begins on February 21, 2023, the effective date of the contract concluded with the SPCANB, and is done from the DocuPet site by clicking on the following button:

Collection of household waste and recyclable materials

Within municipal limits

The collection and transportation of solid waste is currently served by the company FERO Waste & Recycling, contractual, until December 31, 2027.

As for recyclable materials, the company Circular Materials is responsible for collections. For information, you can click on the following link > New Brunswick - Circular Materials

Household waste is collected every two weeks, alternating with recyclable materials, on Wednesdays for district 2, Thursdays and Fridays for district 1, "east" and "west" sides, respectively, from October to May. During the summer months, from June to September, garbage is collected 3 weeks in a row for 1 collection of recyclable materials per month. Here is the schedule for waste and recyclable material collections in the City of Saint-Quentin for the current year:

calendrier collecte.png

Emergency preparedness

Emergency situations are often unpredictable and we all have a role to play in preparing for them. The emergency measures planning committee (CPMU) of the town of Saint-Quentin is responsible for planning for any emergency situation that arises in the municipality and a plan is updated regularly.

 

The Emergency Measures Plan of the town of Saint-Quentin aims to provide the town of Saint-Quentin with a management tool to facilitate rapid, effective, efficient and coordinated emergency response.

 

If an emergency arises, you should be able to care for yourself and your family for at least 72 hours.

 

Here is information that will help you prepare in the event of an emergency.

 

Know the risks

In New Brunswick, we face various dangers, including violent storms, blizzards, ice, floods and forest fires. It is important to know these risks in order to know what their impacts may be and to better prepare for them.

 

To find out about the events most likely to occur in our community, visit:

https://www.getprepared.gc.ca/cnt/hzd/rgnl/nb-en.aspx

 

 

Prepare a plan

Remember that when an emergency occurs, it is likely that not everyone in your family will be in the same place.

 

Determine emergency exits for each floor of your home as well as gathering places and evacuation routes. Plan an exit that does not require taking the elevator if you live in an apartment.

 

Remember to have a plan for your pets and consider the medical needs of those in your household.

 

Here are some examples of information to include in your plan:

• Safe exits from the house and neighborhood;

• gathering places for members of your family, your roommates or yourself;

• the designated people responsible for picking up your children if you could not do it yourself;

• resource people, close to and outside the town;

• health and insurance information;

• a place for your pet;

• the risks in your region;

• the location of your fire extinguisher, water supply valve, electrical panel, gas valve and floor drain.

 

 

72 hours kit

It is recommended that you have a kit at your disposal that will allow you to be self-sufficient for at least 72 hours in an emergency situation.

 

Here is what it should contain, but not limited to:

• Water — Provide at least two liters of water per person per day

• Non-perishable foods — Examples: canned goods, energy bars, dry food

• Can opener

• Flashlights

• Radio

• Batteries

• First aid kit

• Additional keys for home and car

• Copy of your emergency plan

• If applicable, prescription medications, infant formula, food, water and medications for your pets or service animals.

 

Emergency Kits

 

Power outage in winter

Winter power outages are particularly problematic because most residential heating systems rely on electricity to operate. They can last from a few hours to several days and freezing rainstorms, black ice and strong winds are often the cause.

 

Here are some basic safety tips:

• During a power outage, turn off all your appliances and lower the thermostats of your heating system to minimum to avoid overloads

• Only open the refrigerator and freezer door when absolutely necessary

• Never use charcoal or gas barbecues, camp heaters or generators inside the house to avoid carbon monoxide poisoning.

• Never leave lit candles or lanterns unattended or in an unstable place

• Regularly check the batteries in your carbon monoxide detectors and smoke alarms

• A freezer that remains closed can keep food frozen for 24 to 36 hours without electricity. All perishable foods in a refrigerator left without power for more than 24 hours should be thrown away

• Never approach downed power lines or fallen trees touching power lines

• Keep an eye on your neighbors in case they need help.

 

Boil advisory – Non-consumption advisory – Lifting of a boil advisory

Water consumed in Saint-Quentin is first filtered, subjected to periodic testing and approved by the Ministry of Health under the Clean Water Act. So, every time you drink a glass of water, you can be assured of its quality.

 

However, just as in any drinking water supply system, an incident such as a drop in pressure level or a break in a water pipe can occur. When this is the case, the medical officer of health at the regional public health office may issue a boil water advisory.

 

An Emergency Measures Plan for the distribution of drinking water has been established with the aim of serving as a guide and equipping designated officials. This includes the procedures to follow for bans, failure of the drinking water system, environmental emergency, natural disaster, electrical failure, inability of the operator to perform his regular functions, in particular.

 

Immediately after receiving a boil water notice from the Ministry of Health, the municipality must follow a sequence of actions:

1. Immediately inform at-risk users by telephone, written confirmation or email must follow;

2. Reviews are prepared in advance. In the event of a power outage, a functional emergency generator will be used to power town Hall;

3. Immediate notice to the media;

4. Post the notice in public places;

5. Distribution of individual notices by public works or administrative employees as necessary;

6. An appropriate frequency of periodic notification of users will be established for notices in effect for a long period of time.

Some water quality problems cannot be solved by boiling the water alone. In this case, the establishment of a non-consumption notice may be necessary. Immediately after receiving a do-not-consume advisory from the Department of Health, the steps identified above (boil advisory) must be followed using the appropriate advisory.

 

Only the Ministry of Health can lift a boil/non-consumption advisory that it has previously issued.

 

Important phone numbers

In case of emergency, dial 9-1-1

Road conditions — 1-800-561-4063

Environmental emergencies — 1-800-565-1633

Tele-Care — 8-1-1

Provincial Emergency Measures Organization — 1-888-298-8555

Red Cross — 1-800-222-9597

NB Power — 1-800-663-6272

 

Stay informed

The town of Saint-Quentin uses several means of communication to transmit important information to its residents. In order to be informed at all times, even during an emergency situation:

• Subscribe to our email mailing list: https://www.saintquentinnb.com/blog/suscribe

• Follow us on Facebook: https://www.facebook.com/villedesaintquentin.nb/

Emergency Measures Planning Committee of the town of Saint-Quentin >

 

External resources

New Brunswick Department of Public Safety >

New Brunswick Emergency Measures Organization >

Office of the Fire Marshal >

Get Prepared >

Vulnerable people

As part of the Action Plan for Vulnerable People in the City of Saint-Quentin's Emergency Measures Plan, the municipality wants to improve ties with these most vulnerable citizens. Indeed, during a civil security situation, elderly or disabled people, who are losing their autonomy (mentally or physically), may need special assistance from the municipality's stakeholders.

Register for vulnerable persons

The municipality therefore wishes to keep a municipal register of vulnerable people who reside on its territory. This register aims to identify the specific features that must be taken into account when intervening with this clientele. In this way, the information it contains can be transmitted to those involved in the field in order to promote appropriate and effective service delivery during a disaster.

You can register yourself or someone you know using the form.

To do this:
- First save the blank form to your computer
- Fill in the fields and save
- Return it to the address indicated at the bottom of the form on page 2.


You can always print the form, fill it out by hand and send it to us.

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